Helpdesk Python Packages

django-helpdesk

A Django application to manage tickets for an internal helpdesk. Formerly known as Jutda Helpdesk.

python-freshdesk

An API for the Freshdesk helpdesk

open-ticket-ai

AI-powered ticket processing and automation system

pytanis

Utilities for the program organization of conferences using Pretalx

otai-hf-local

Hugging Face local text classification plugin for Open Ticket AI - on-premise ML ticket categorization

otai-otobo-znuny

OTOBO and Znuny (OTRS fork) ticket system integration plugin for Open Ticket AI - automated helpdesk workflows

otai-base

Base package with core implementations for Open Ticket AI - ticket system automation and AI integration

samanage-py

A python package to connect to Solarwinds Samanage Helpdesk.

py-rt

Library for Request tracker

pyspiceworks

A minimal python wrapper for the internal Spiceworks Cloud IT Help Desk API