Customer Service Python Packages

dixa-api-client

Python client library for the Dixa API (v1)

agentune-simulate

Create a customer simulator (twin) based on a set of real conversations.

agentune-analyze

Tune your AI Agent to best meet its KPI with a cyclic process of analyze, improve and simulate

simba-core

Knowledge Management System that connects to your RAG system

agentune

Analyze AI agents to understand their performance and get improvement suggestions to make them better

supportinsightcheck

A new package that analyzes user-submitted text descriptions of customer service or technical support interactions to identify potential red flags that could lead to public complaints or negative expo